X-axis does not work anymore

We provide online after sales support here, very quick reply.

Moderators: baker, Thunder laser - Tom, Thunder Laser -Nolan

Forum rules
All members should make themselves familiar with the forum rules. Please ensure you read this section of the forum BEFORE posting.
This sub-forum is only for thunderlaser users ask for tech support from thunderlaser tech persons directly. The normal member should raise your questions in the General Discussion sub-forum. Before ask a new question, please read the "Previously Asked Questions"first to save your time.
Post Reply
User avatar
Joe1979x
Posts: 3
Joined: Thu Apr 19, 2018 4:02 pm

X-axis does not work anymore

Post by Joe1979x »

Hello Thunderlaser Team, hello Ben!

I have a problem with my mars 90 (Nov 2011) - the x-axis doesn´t work anymore. It looks like there is no current at the stepper motor, i can move the axis per hand.

The cable of this stepper goes to a holder which looks like a relay holder. How and what can I measure to check if the stepper or other part is defect?
Or can you tell me which parts could have a problem in this case?

Attached you find a picture of the "holder".

Please let me know what I can do to find the problem.

Many thanks in advance and nice greetings from Salzburg/Austria :)

Best regards Joe!
Attachments
20180419_144936.jpg
20180419_144936.jpg (126.83 KiB) Viewed 5711 times
Ben
Posts: 137
Joined: Tue May 24, 2016 9:06 am

Re: X-axis does not work anymore

Post by Ben »

Hello Joe,

Your mars 90 was brought in November 2011,it's very old machine.

To answer your problem,
1.The X-aixs doesn't work anymore,did you check the X-axis driver already?see below.
I wonder whether the driver be powered on or not.
X-axis driver.png
X-axis driver.png (975.92 KiB) Viewed 5707 times
2.The cable of Y-axis stepper motor goes to the relay,it's not X-axis motor.
Please verify which axis doesn't work indeed.
User avatar
Joe1979x
Posts: 3
Joined: Thu Apr 19, 2018 4:02 pm

Re: X-axis does not work anymore

Post by Joe1979x »

Hello Ben!

Sorry! - My mistake, it´s the Y-axis...
All drivers are running.

Please let me know what I can do.

Thank you, best regards, Joe!
Attachments
20180423_105946_resized.jpg
20180423_105946_resized.jpg (128.39 KiB) Viewed 5689 times
20180423_105909_resized.jpg
20180423_105909_resized.jpg (132.05 KiB) Viewed 5689 times
Ben
Posts: 137
Joined: Tue May 24, 2016 9:06 am

Re: X-axis does not work anymore

Post by Ben »

Hi Joe,

If it's the problem of Y axis,please refer to troubleshooting below,
http://www.thunderlaser.com/troubleshoo ... denly.html
User avatar
Joe1979x
Posts: 3
Joined: Thu Apr 19, 2018 4:02 pm

Re: X-axis does not work anymore

Post by Joe1979x »

Good morning Ben!

Thank you very much, you are great - that was the problem!
I would never have thought of that!

Once again the best support from Thunderlaser sice 2011!

Best regards from Salzburg!

Joe!
Ben
Posts: 137
Joined: Tue May 24, 2016 9:06 am

Re: X-axis does not work anymore

Post by Ben »

You are welcome and good to hear that you resolved the problem.
Post Reply