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Introduction / benbox software

Posted: Mon Mar 09, 2020 5:18 pm
by Blue Eyes
Hi I’m new in this group. Ive been doing wood burning for many years and my arthritic hands are getting worse so I decided to buy Universal Engraver 3000mW Blue CNC Laser Engraving Machine. For almost a week now, I’ve been trying to download Benbox software and the app on desktop keep disappearing and I keep getting error message ‘problem with shortcut - the item ‘benbox.exe’ that this shortcut refers to has been changed or moved, so the shortcut will no longer work properly’. Ive followed the instruction for the millionth time and I got the same result. I’m getting frustrated and am thinking about returning the product for an easy laser engraver. I’m tempting to ask for someone who could help me through remote computer connection..

Re: Introduction / benbox software

Posted: Sat Sep 12, 2020 5:16 am
by melkarasz
I have the same exact issue the benbox appears and then disappears after a minute and my link is then not useable and its like its all uninstalled again.